Penilaian Kinerja Pegawai melalui Komunikasi Interpersonal dan Kepemimpinan
Keywords:
Employee Performance, Interpersonal Communication, Leadership
Abstract
Employee performance is an important factor to achieve the success and efficiency of an organization. Several factors were identified regarding the problems that occur in employee performance. This study aims to determine the effect of interpersonal communication and sub-district leadership on employee performance in the Rancasari sub-district, Bandung city. This study used a quantitative approach using surveys and questionnaires to collect data from a sample of 34 employees. The data analysis technique used to test the findings in this study is multiple regression analysis with the help of SPSS software. The results of this study indicate that interpersonal communication and sub-district leadership have a positive effect on employee performance in the Rancasari sub-district in Bandung city. The results of this study make a practical contribution to workers in the Rancasari sub-district to always build an organizational climate by creating better and more effective communication.
References
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Sulistyan, R. B., Ermawati, E., & Yunus, K. (2019). Retention Management Approaches for Encouraging Satisfaction and Commitment to Retaining Employees. Progress Conference, 2(2), 33-43.
Thoha, M. (2012). Perilaku Organisasi: Konsep Dasar dan Aplikasinya. Rajawali Pres.
Usman, H. (2011). Manajemen Teori, Praktik, dan Riset Pendidikan. Bumi Aksara.
Bass, B. M. (1990). From Transactional to Transformational leadership: Learning to share the vision. Organizational Dynamic, 18(3), 19–32. https://doi.org/10.1016/0090-2616(90)90061-S
Busro, M. (2018). Teori-Teori Manajemen Sumber Daya Manusia. Prenadameidia Group.
De Vito, J. A. (2013). The Interpersonal Communication Book. Pearson Education.
Donargo, S., & Wardayani. (2016). Pengaruh Komunikasi Internal dan Gaya Kepemimpinan Terhadap Efektivitas Kerja Karyawan pada Politeknik Pariwisata Medan. CIVITAS: Jurnal Studi Manajemen, 2(2), 1–23.
Faidha, F. (2020). Pengaruh Komunikasi Interpersonal Terhadap Kinerja Penyuluh Keluarga Berencana (Pkb) Di Bkkbn Propinsi Sulawesi Tenggara. Kybernan: Jurnal Studi Kepemerintahan, 3(1), 23–39. https://doi.org/10.35326/kybernan.v1i1.581
Fitriani, R. Y. (2015). Pengaruh Komunikasi Interpersonal dan Gaya Kepemimpinan Terhadap Efektivitas Kerja Pegawai Pada Kantor Kepala Desa Caturharjo Kecamatan Sleman Kabupaten Sleman. (Skripsi Universitas Negeri Yogyakarta).
Hidayat, D. (2012). Komunikasi Antarpribadi dan Medianya. Graha Ilmu.
Idowu Abe, I., & B. Mason, R. (2016). The role of individual interpersonal relationships on work performance in the South African retail sector. Problems and Perspectives in Management, 14(2), 192–200. https://doi.org/10.21511/ppm.14(2-1).2016.08
Imboden, S. (2013). Effective Leadership. Food Safety Management: A Practical Guide for the Food Industry, 2007, 959–973. https://doi.org/10.1016/B978-0-12-381504-0.00036-6
Lewin, K. (1939). Patterns of aggressive behavior in experimentally created “social climates.” The Journal of Social Psychology, 10(2), 227-250. https://doi.org/10.1037/10319-008
Mangkunegara, A. P. (2016). Manajemen Sumber Daya Manusia Perusahaan. PT. Remaja Rosdakarya.
Mukhtar, Risnita, & Prasetyo, M. A. M. (2020). The Influence of Transformational Leadership, Interpersonal Communication, and Organizational Conflict On Organizational Effectiveness. International Journal of Educational Review, 2(1), 1–17.
Peraturan Wali Kota Bandung No. 1407 Tahun 2016 tentang Kedudukan, Susunan Organisasi, Tugas dan Fungsi serta Tata Kerja Kecamatan dan Kecamatan, (2016) (testimony of Pemerintah Kota Bandung).
Pohan, R., & Pasaribu, R. (2021). Pengaruh Komunikasi Interpersonal, Gaya Kepemimpinan, Budaya Organisasi Terhadap Kinerja Guru Di Man 2 Model Meda. Journal Ability : Journal of Education and Social Analysis, 2(1). http://journal.umsu.ac.id/index.php/edutech/article/view/4930
Putri, R. A. (2018). Leadership Style and Interpersonal Communication of Employee Satisfaction and It’S Effect on the Employee Performance. Jurnal Pendidikan Bisnis Dan Manajemen, 4(3), 108–116. https://doi.org/10.17977/um003v4i32018p108
Ramadanis, S., Indrawati, N., & Yeni, A. (2023). Pengaruh Efikasi Diri dan Komunikasi Interpersonal Terhadap Kinerja Pegawai Honorer Pada Dinas Pendidikan Pemuda dan Olahraga Kabupaten Solok. OPTIMAL: Jurnal Ekonomi Dan Manajemen, 3(1), 99–109.
Ritonga, B. (2020). Pengaruh Komunikasi Interpersonal, Gaya Kepemimpinan, Budaya Organisasi Terhadap Kinerja Guru Di Man 2 Model. Journal of Physics A: Mathematical and Theoretical, 44(8), 1689–1699. http://journal.umsu.ac.id/index.php/edutech/article/view/4930
Rizaldi, A. (2023). Efektifitas Komunikasi Interpersonal Lurah Dalam Meningkatkan Kualitas Kinerja Pegawai Pada Kantor Lurah Tomagoba. 2(3).
Rizki, V. L., & Sulistyan, R. B. (2022). Manajemen Sumber Daya Manusia. Widya Gama Press.
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior, Edition 15. Pearson Education.
Safii, A. A., Kuntardina, A., & Anom, L. (2023). Analysis of Job Performance from the Perspective of Volunteers for Tourist Village Development. The 1st International Conference of Management and Business (ICoMB 2022) (pp. 3–12). Atlantis Press. https://doi.org/10.2991/978-94-6463-160-9_2
Sugiyono, P. D. (2018). Metode Penelitian Kuantitatif, Kualitatif, dan R&D.
Sulistyan, R. B. (2018). Kondisi Lingkungan Pekerjaan Sebagai Ukuran Kesetiaan Pada Organisasi. Wiga : Jurnal Penelitian Ilmu Ekonomi, 8(1), 32-41. https://doi.org/10.30741/wiga.v8i1.234
Sulistyan, R. B., Ermawati, E., & Yunus, K. (2019). Retention Management Approaches for Encouraging Satisfaction and Commitment to Retaining Employees. Progress Conference, 2(2), 33-43.
Thoha, M. (2012). Perilaku Organisasi: Konsep Dasar dan Aplikasinya. Rajawali Pres.
Usman, H. (2011). Manajemen Teori, Praktik, dan Riset Pendidikan. Bumi Aksara.
Published
2023-06-28
How to Cite
Tunggayana, B. S., Kurhayadi, K., & Susniwati, S. (2023). Penilaian Kinerja Pegawai melalui Komunikasi Interpersonal dan Kepemimpinan. Jurnal Manajemen Dan Penelitian Akuntansi (JUMPA), 16(1), 1-10. https://doi.org/https://doi.org/10.58431/jumpa.v16i1.226
Section
Articles
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